We're
HIRING

Job Summary: 

Ensures that parts and supplies needed for operation are available. He manages Parts Operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. He also executes the Inventory and Warehouse standard processes and effectively engages department personnel. 

Main Functions 

• Establish an adequate supply of parts to enable efficient, timely response to order requests. 
• Manage the inventory, reporting, and purchasing for parts, supplies, and other company assets 
• Source new suppliers that are cheaper or have better quality parts. 
• Develops, implements, and manages procedures and processes with consideration for personnel needs, systems, and KPIs to monitor progress. 
• Drive parts forecasting and budgeting process 
• Oversee the Flow of Parts and Supplies 
• Oversee Parts shipping & Parts returns 
• Manage staff and staffing levels. 
• Plan promotions on parts that are for sale. 
• Oversee the maintenance parts and inventory records, including receiving, stocking, and ordering parts and supplies. 
• Oversee related purchasing and contract procedures, receiving, evaluation, and purchasing of parts and supplies. 
• Emure parts and other supplies inventory records are updated. 
• Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, picking, shipping, and customer service. 
• Analyze and measure all inventory and Warehouse-related metrics. 

Miscellaneous 

• Attends Exposition and other events related to Suppliers. 
• Supplier Visits 

Minimum Qualifications 

• Bachelor's degree in Logistics, Inventory and Supply Chain Management or equivalent 
• Proven experience in Warehouse Management 
• Expertise in people management 
• Exceptional administrative skills. 
• Knowledgeable in Logistics, Transportation, and or Supply Chain. 
• Outstanding communication and interpersonal skills. 
• Detail-oriented with strong analytical and problem-solving abilities. 

Do you want to be part of the team? Kindly send your updated resume to: recruitment@iconequipment.com.ph or call at +639266-904-041

Job Summary: 

As a Product Technical Specialist or Heavy Equipment Specialist, you're the go-to expert for our product line, ensuring teams are well-versed and materials are accurate. Your role involves crafting and updating sales materials, collaborating with cross-functional teams, and executing digital product launches. You gather market insights, contribute to website development, and ensure accurate and timely responses to inquiries. Your expertise is key to maintaining our technical edge, driving successful engagements, and upholding brand standards. 

Main Functions: 

• Develop and maintain an in-depth understanding of our products, features, and functionality and convey technical information clearly and in an understandable manner. 
• Stay updated on industry trends, competitor products, and emerging technologies to inform product development strategies. 
• Work closely with the marketing and sales teams to ensure alignment of product strategies with overall business objectives and collaborate with engineers, designers, and other stakeholders to contribute to the product development life cycle. 
• Support the sales team by providing product knowledge and participating in customer presentations and demonstrations. 
• Effective time management skills to handle multiple tasks, meet deadlines and prioritize responsibilities. 

Minimum Qualifications: 

• Bachelor’s degree in Mechanical Engineer, Business Administration, or related field. 
• Proven experience in a similar role within the heavy equipment industry. 
• Strong knowledge of heavy equipment products, features, and applications. 
• Excellent communication, presentation, and interpersonal skills. 
• Ability to work independently and collaborate effectively with cross-functional teams. 
• Detail-oriented with strong analytical and problem-solving abilities. 
• Customer-focused mindset with a passion for delivering exceptional service. 

• Proficiency in MS Office Suite

Do you want to be part of the team? Kindly send your updated resume to: recruitment@iconequipment.com.ph or call at +639266904041 

Job Summary:

The Customer Relationship Officer will be responsible for generating leads, promoting products/services, and converting prospects into customers through effective phone-based sales techniques. This role requires exceptional communication skills and a passion for delivering excellent customer experiences.

Responsibilities:

· Conduct outbound calls to prospective customers from provided leads or cold-calling lists.

· Present and pitch products/services to potential clients over the phone.

· Build and maintain a strong customer database with accurate and up-to-date information.

· Meet and exceed individual and team sales targets on a regular basis.

· Handle customer inquiries, resolve issues, and provide appropriate solutions.

· Keep detailed records of calls, sales, and follow-up activities in the CRM system.

Qualifications:

· Proven work experience as a customer relationship officer or in a related sales role.

· Excellent verbal communication skills and a persuasive phone presence.

· Strong ability to engage customers, overcome objections, and close sales.

· Goal-oriented mindset with a track record of meeting and exceeding sales targets.

· Exceptional time management and organizational skills.

· Ability to work independently and as part of a team.

· Basic computer proficiency and data entry skills.

· Bachelor's Degree holder; further education in sales or marketing is a plus.

Do you want to be part of the team? Kindly send your updated resume to: recruitment@iconequipment.com.ph or call at +639266904041 

Job Summary:

As a Marketing Manager, you will play a pivotal role in developing and executing effective marketing strategies aligned with our organizational goals. You’ll be the driving force behind

our branding, campaigns, and messaging efforts, ensuring consistent and impactful communication across various channels.

· Develop Marketing Strategies: Develop and implement impactful marketing strategies that align with our organizational objectives and maximize brand visibility.

· Prepares and completes marketing action plan: Accomplishes marketing and sales objectives by:

o Plan & Develop: Brainstorm ideas for new campaigns, coordinating with the sales team and other departments to produce effective strategies.

o Implement: Deploy successful marketing campaigns and own their implementation from ideation to execution.

o Evaluate/ Data Analytics: Analyze consumer behavior and adjust email and advertising campaigns, accordingly; Measure and report on the performance of marketing campaigns, gain insight, and assess against goals.

· Sales: Responsible for researching and developing marketing opportunities and planning and implementing new sales plans.

· Overseeing marketing campaigns: Oversee and approve marketing material, from website banners to hard copy brochures and case studies.

· Presenting reports to brand partners and stakeholders: Promoting our brand at trade shows and major industry-related events.

· Supervise and manage the marketing team: Run weekly 1-on-1s with each direct report to help them overcome roadblocks and chart their long-term career growth; Monitor KPIs and proactively identify actions their team members can take to improve each month.

Qualifications:

· Bachelor’s degree in Marketing, Business, or equivalent field.

· At least 3 - 5 years of working experience as a Marketing Manager

· Proficient with digital marketing and social media strategy

· Proven success in designing interactive applications and networking platforms.

· Strong project management, multitasking, and decision-making skills

· Proven success in developing marketing plans and campaigns. 
Do you want to be part of the team? Kindly send your updated resume to: recruitment@iconequipment.com.ph or call at +639266904041 

Job Summary:

The Billing and collection assistant will support finance in preparation of billings and invoices, recording of transaction on QuickBooks, and other tasks relevant in collections and revenue recording.

Main Responsibilities:

· Review supporting documents to ensure correctness and completeness of attachments required for billing of Parts , Services, and Equipment such as Delivery Receipt, Service Report, Repair Orders, Customer’s PO, Deed of Conditional Sale, others.

· Follow-up ROs for billing from Operations Department.

· Prepares Sales Invoice/Billing Statement for dispatch to client.

· Prepares Collection Receipt/Official Receipt for sending to client.

· Prepares weekly Statement of Account for submission to client.

· Prepares RO monitoring and weekly Aging of Receivables.

· Determine payment schedule with customers and initiate collection efforts to boost collections.

· Scanning of billing documents and attachments- uploading them to Onedrive.

· Records all sales transactions on Quickbooks.

Qualification:

· Bachelor's degree graduate of Accountancy, Accounting Technology, or any related field.

· At least 6 months to 1 year of relevant experience in Accounts receivable (AR) or payable (AP).

· Knowledgeable in office administrative procedures and practices.

· Non-CPA are welcome to apply.

· Proficient in MS Office and One Drive.

· Must be pro-active, flexible, goal and result-oriented individual. 
Do you want to be part of the team? Kindly send your updated resume to: recruitment@iconequipment.com.ph or call at +639266904041 

Job Summary:   

The Regional Service Manager provides a first-hand critical assessment of the customers’ needs and aligns these with the products and services of the company. They shall be the ambassadors to deliver the capability and advancement of the company. Ensure to address complaints and resolve problems in their respective regions. Involve actively in team effort through routine communication with departmental management.  

Main Functions:  

• Determines and addresses the customer’s needs, problems, complaints, requests, questions, and deadlines in a business-like manner.  
• Directs and communicates the customer’s needs to the service department for diagnosis  
• Verifies with the service department that the appropriate services have been completed.  
• Establishes a trusting relationship based on integrity and fairness with customers and demonstrates a sincere concern for them.  
• Willingly provides superior customer service levels that exceed customer expectations while staying within company policies and guidelines.  
• Listens effectively to understand and communicate in a business-like manner to both customers and employees all pertinent subject matter.​  
• Prepares accurate estimates and billings for customers.  
• Builds a loyal customer base.  
• Establishes priorities daily among completing requirements to ensure that products and services are delivered to customers as agreed. 

Minimal Qualifications: 

• Bachelor’s degree in mechanical engineering or a related field. 
• Proven experience in a supervisory or managerial role within the heavy equipment industry. 
• In-depth knowledge of heavy equipment maintenance and repair techniques. 
• Exceptional leadership and communication skills. 
• Strong problem-solving abilities and attention to detail. 
• Ability to travel within the Luzon area as needed. 
• Budgeting and financial acumen. 

Do you want to be part of the team? Kindly send your updated resume to: recruitment@iconequipment.com.ph or call at +639266904041 

Job Summary: 

Conduct machine inspection, diagnosis, repair, and preventive maintenance of machines not limited to the ones supplied by ICON and submit necessary reports and documentation. 

Main Functions: 

• Machine inspection and troubleshooting, preventive maintenance services, general repairs and overhauling, and support machine delivery. 
• Provide maintenance of and repairs to all mechanical and electrical systems including drive, and driveline, steering, suspension, braking, air, hydraulic, computerized, and other associated systems. 
• Cleaning, lubricating, and conducting routine services on heavy-duty vehicles. 
• Need to be familiar with electronics and be able to use electronic diagnostic equipment to troubleshoot repairs. 
• Need familiarity with parts and components of complex machinery and engines, as well as the tools to fix them. 
• Report submission related to conducted service. 
• Provide basic turnover training during machine delivery. 
• Communicate with customers.  

Minimum Requirements: 

• At least 1 year of working experience as a Service Technician. With heavy equipment is an advantage. 
• At least 1-year Vocational Course or Highschool Graduate 
• Basic Microsoft Office knowledge. 
• Can start as soon as possible

Do you want to be part of the team? Kindly send your updated resume to: recruitment@iconequipment.com.ph or call at +639266-904-041

Job Summary:   

The Regional Service Manager provides a first-hand critical assessment of the customers’ needs and aligns these with the products and services of the company. They shall be the ambassadors to deliver the capability and advancement of the company. Ensure to address complaints and resolve problems in their respective regions. Involve actively in team effort through routine communication with departmental management.  

Main Functions:  

• Determines and addresses the customer’s needs, problems, complaints, requests, questions, and deadlines in a business-like manner.  
• Directs and communicates the customer’s needs to the service department for diagnosis.  
• Verifies with the service department that the appropriate services have been completed.  
• Establishes a trusting relationship based on integrity and fairness with customers and demonstrates a sincere concern for them.  
• Willingly provides superior customer service levels that exceed customer expectations while staying within company policies and guidelines.  
• Listens effectively to understand and communicate in a business-like manner to both customers and employees all pertinent subject matter.​  
• Prepares accurate estimates and billings for customers.  

• Builds a loyal customer base.  
• Establishes priorities daily among completing requirements to ensure that products and services are delivered to customers as agreed. 

Minimal Qualifications: 

• Bachelor's degree in Mechanical Engineering or a related field. 
• Proven experience in a supervisory or managerial role within the heavy equipment industry. 
• In-depth knowledge of heavy equipment maintenance and repair techniques. 
• Exceptional leadership and communication skills. 
• Strong problem-solving abilities and attention to detail. 
• Ability to travel within the Luzon area as needed. 
• Budgeting and financial acumen.

Do you want to be part of the team? Kindly send your updated resume to: recruitment@iconequipment.com.ph or call at +639266-904-041